Ditch the “Why” questions
But…
“Why” questions can feel accusatory to others. They can feel like you’re trying to assign blame. They can feel like you’re finger-pointing.
Here’s a simple switch:
👉 Ask “What” questions instead.
This small change in language focuses on solutions rather than assigning blame.
So next time you’re curious about a situation, ask: “What can we do differently next time?” or “What could have helped make this easier for you?”.
You’ll open up a more productive conversation. And you’ll build trust by focusing on improvement, not blame.