Use empathy to resolve tension
Disagreements and tensions are inevitable.
And empathy can transform these situations into opportunities.
Try this three-step approach:
👉 Acknowledge the other person’s viewpoint
👉 Make it clear you understand their concerns
👉 Only then, calmly share your perspective
When you lead with empathy, you show respect. You demonstrate understanding. You encourage open dialogue.
It doesn’t mean you have to agree.
But it does pave the way for a more productive and respectful conversation.