When something happens that isn’t ideal… When someone makes a mistake… When work isn’t delivered how you’d like it…
Hold off on judging the situation.
Instead, show curiosity.
Ask questions to deepen your understanding of what happened. Show genuine interest in the other person’s perspective.
You’ll immediately shift the tone from critique to understanding.
They’ll appreciate your openness. And you’ll have created a positive, collaborative atmosphere.
So remember to pause before judging. You might be surprised at what you discover.