For some people, it’s how they build trust. It helps them feel connected. It gets them ready to share ideas or challenge others.
Skip this step and you might lose them.
So lean into the chit-chat. Ask about their weekend. Let them warm up before getting to the point.
What feels irrelevant to you might be exactly what they need.
Give them what works for them, not just what you prefer. Embrace small talk.
You’ll get more out of the conversation.
