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How do you motivate diverse leadership teams across an agency group?

Andrew Southcott is the CEO of Captivate Group, overseeing 4 independent agencies and a team of 120 people.

In this episode, Andrew shares how he:

  • Adapts his leadership style to get the best out of everyone and get out of their way so they can excel 
  • Pushes a DEI agenda because of the noticeable improvements to their work 
  • Takes what he’s learnt from his stand-up comedy side hustle and applies this to leading the group
  • Encourages senior team members to look ahead and proactively work out how to apply their finite resources to solve problems
  • Focuses on operations as each agency scales to ensure consistency in delivery
  • Recruits different types of Managing Directors for start-up vs. scale-up phases for the group agencies 

Andrew is passionate about building a great place with great people, delivering great work for great clients. And in this episode, he breaks down exactly how he does it.

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    Research‌ ‌carried‌ ‌out‌ ‌by‌ ‌Harvard‌ ‌University,‌ ‌the‌ ‌Carnegie‌ ‌Foundation‌ ‌and‌ Stanford‌ ‌Research‌ ‌Center‌ ‌found‌ ‌that‌ ‌85%‌ ‌of‌ ‌job‌ ‌success‌ ‌comes‌ ‌from‌ ‌having‌ well‐developed‌ ‌soft‌ ‌and‌ ‌people‌ ‌skills.‌