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How do you rapidly scale a profitable agency in just two years?

Vicky Hope is Co-Founder & CEO at LOOP Agencies. In only two years, they’ve grown to 15 people and are on track to double in size over the next year.

In this episode, Vicky shares how she:

  • Used half their original funding to pre-book a Christmas party for a team that didn’t yet exist – giving them something to aim for
  • Resigned a disrespectful client in the early days, even though that client was funding the business
  • Encourages brilliant work by challenging everyone to be bored with the status quo and excited by tackling hard problems
  • Awards spot bonuses privately to acknowledge the small, behind-the-scenes actions that go above and beyond
  • Transitioned to an employee-owned business model (EOT) after just two years
  • Is already building the next level of leadership to enable succession planning, creating an exit path for herself and her co-founder

Vicky embeds the mantra “It won’t fail because of me” throughout the business, ensuring everyone understands their role in the company’s success.

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    Research‌ ‌carried‌ ‌out‌ ‌by‌ ‌Harvard‌ ‌University,‌ ‌the‌ ‌Carnegie‌ ‌Foundation‌ ‌and‌ Stanford‌ ‌Research‌ ‌Center‌ ‌found‌ ‌that‌ ‌85%‌ ‌of‌ ‌job‌ ‌success‌ ‌comes‌ ‌from‌ ‌having‌ well‐developed‌ ‌soft‌ ‌and‌ ‌people‌ ‌skills.‌