You should avoid writing wherever possible.
Without tone of voice or body language, everything you write is open to misinterpretation.
It doesn’t matter how carefully you write it.
If there is a misunderstanding, you may never know about it. You won’t see the other person’s reaction when they read what you have to say.
It’s fine to send out a quick question or request over team chat. In-depth explanations are obviously best documented in a report. And any time you need a permanent record, it needs to be written down.
Apart from this, you should avoid writing wherever possible.
Jump on a call or have a quick meeting instead.
