Empathy might just be the most important skill in the modern workplace.
Empathy is when you understand the feelings of someone else. It’s when you understand where they’re coming from.
You don’t need to feel sorry for the other person, you don’t need to agree with them and you don’t need to display any emotion.
We all like to be listened to. And we all really like to be understood.
So try to understand where the people you work with are coming from. Let them know you understand.
Your relationship might just flourish.